Questions You May Have…

Definitely Dezigned Travel – Frequently Asked Questions (FAQ)

1. What services does Definitely Dezigned Travel offer?

We are a full-service travel agency offering:

• Flight bookings

• Hotels & resort stays

• Villas

• AIr B-n-B’s

• Cruises

• Group travel coordination

• Luxury getaways

• Honeymoons & romantic escapes

• Solo travel

• Destination weddings

• All-inclusive packages

• Custom itinerary planning
  No matter the destination or occasion, we specialize in creating unforgettable travel experiences tailored to your needs.

2. How can I book a trip with you?

You can book a trip with us in the following ways:

• Website: www.definitelydezignedtravel.org

• Phone: Call us at 708-678-7998

• Email: info@definitelydezignedtravel.org

3. Do you offer custom trip planning?

Yes! We provide custom itinerary design and travel packages suited to your interests, travel style, and budget. Whether you're traveling solo, with family, or in a group, we’ll personalize every detail for a seamless experience.

4. Do you charge a consultation or planning fee?

Yes, starting [insert date], we charge a non-refundable trip planning fee:

• $50 for individual or couple travel planning

• $100 for group travel (3+ travelers)
  This fee covers the time, research, and expertise required to curate the best options for your trip. It is due before any quotes or itineraries are provided.

• Fees begin at $500 for surprise proposals/weddings

5. What payment methods do you accept?

We accept the following payment methods:

• All major credit cards

• Zelle

• Cash payments (for local clients only)

• Uplift – for flexible payment plans

6. Do you offer payment plans?

Yes! Through Uplift, you can pay for your trip in installments. This allows you to travel now and pay over time with flexible terms and low interest (subject to approval).

7. What is your cancellation and refund policy?

Our policy is as follows:

• All planning fees are non-refundable.

• Cancellation policies for flights, hotels, cruises, and tours vary by vendor and will be outlined at the time of booking.

• If you need to cancel, we will work on your behalf to recover as much of your investment as possible, based on the vendor’s terms.

• We highly recommend purchasing travel insurance to protect your trip investment against unexpected cancellations, delays, or emergencies.

8. Do you offer travel insurance?

Yes! We offer travel insurance and assist you in selecting the best coverage based on your needs. Travel insurance helps protect against cancellations, medical emergencies, lost luggage, and more.

9. Can you help with entry requirements, visas, or vaccinations?

Absolutely. We assist with:

• Visa requirements

• Passport guidance

• Vaccination recommendations

• COVID-19 protocols
  We’ll ensure you have everything you need for a smooth entry into your destination.

10. Do you offer 24/7 support during travel?

Yes! Our clients receive 24/7 travel support. If you experience any issues while traveling, you can reach us anytime at 708-678-7998.

11. Do you offer discounts or loyalty rewards?

Currently, we are working hard to provide our customers with group discounts, referral bonuses, and loyalty programs. As of now, we aim to provide the best value possible and will always search for promotions and exclusive offers for your trip.

12. What makes Definitely Dezigned Travel different?

We are a family-based travel agency focused on creating seamless, stress-free travel experiences.
Here’s what sets us apart:

• We listen to your travel goals and preferences

• We design trips within your ideal price range

• We handle every detail—from planning to execution

• We provide timely responses and exceptional customer service

Your dream trip is just a conversation away!